Telecommunications

Another great benefit of a packaged support contract for your IT from Competent Solutions Ltd, is that in most cases we'll support your telephone system for free.  Yes, you can stop paying a telephone sales company money for nothing!

Telecommunications Sales, Installation & Support

We cover traditional systems, as well as IP, SIP, multi site systems and offerings in the Cloud like Microsoft Lync.

Monitoring and maintenance of line performance and help to get the right mix of suppliers is key.  We help with security and can make fast changes to configuration to enable campaign responses, temporary call routing for projects and new staffing.

We can monitor licence usage and help you to plan for the future, as well as integrating mobile working in the most effective way.

Telephony Integration

Linking databases with your telephony systems, enables users to gain access to business intelligence and makes for an industry leading level of professionalism when interacting with callers.