Our History
Small and Medium size enterprises (SME) have always had the rough end of Information and Communication Technology (ICT) services. ‘Computer Shops’, freelance engineers and large service providers have not had the focus or quality systems to deliver excellence to SME. Competent Solutions Ltd are the one of the new breed of ICT service companies committed to SME and with the knowledge and infrastructure to deliver big business technology on an SME budget. Founded in January 1999 Competent Solutions target the sub 250 seat enterprises. The complexity of the technology required for a modern SME to compete in a highly competitive market is comparable to that of a large corporate in many respects. Vendors across the industry increasingly recognise this and Competent Solutions are in a perfect implement the best on offer to businesses in the South West and further afield. With accreditations such as “Cisco Select” and “Symantec Silver Partner” we have the industry recognition to Manage, Secure and Transform your business ICT.
Our Objective
We apply big business ICT technology and systems to fit SME budgets to achieve business goals such as operating efficiency and competitive advantage.
Over the years our customers have been some of the first to adopt cost saving technologies.
For example:
- Unified Communications Services – Voicemail to email and secure messaging
- Terminal services – a technology for remote workers to use all applications at high speed from outside the office
- Encryption – for email, notebook data and server data
- Push email - directed to mobile devices
- Encrypted Wireless - between buildings and for social areas (popular with accommodation providers)
- Webcam security
From very early on we fixed faults by accessing users' PCs from our lab while other companies were still driving round in Vans! Now a very high number of all faults are fixed remotely massively improving ticket resolution speeds. We already use Windows 7 so we are ready to implement as soon as you are ready.
We advise companies on ICT strategy, for management, growth and increased efficiency. We have been helping with a lot of streamlining in this recession reducing costs and helping businesses prepare to ride the success of the recovery.
Local government, primary schools and charities have benefitted from our practical approach. We have transformed service delivery and project management strategies for organisations fitting our 250 seat model. As Microsoft Authorised Education Resellers we are accredited to supply charity and education solutions from Microsoft.
In short we provide the best in intelligent ICT made for the needs of SME.
